Type Pilot - customer support software.

Managing technical support may require that you type standard answers over and over again.

For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you.

Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph.

You can use Type Pilot as a depository for storing thousands of long words, phrases, sentences, paragraphs or even entire messages.

You don't even have to define keywords for them - any phrase can be easily "extracted" from Type Pilot using a tree-like structure.

The program works in any word processor.